If you go to Traders Hotel by car, please remember that there is no lift at the basement car parks. A wheelchair user has to get down at the car porch in front of the lobby.
There is no car park for disabled driver, but the guard will let you park at the VIP car parks (in front of the hotel) if you request for it.
The step ramp that leads to the lobby is very poorly designed. The slope is very steep and it is also not wide enough. (For more information about step ramp / kerb ramp, please click HERE.) This video below shows the difference between a good and a bad kerb ramp.
When Traders Hotel was first opened in the mid 80s, it was known as Shangri-la Inn. The hotel has not changed much since then.The hotel was probably the first one in Penang to provide a toilet for the disabled. But unfortunately, the toilet remained the same until today. After more than twenty-five years, and with so many new hotels providing better designed disabled people's toilet, I was quite surprised that the management has done nothing to improve it. I think the needs of the disabled are still at the bottom of their priority list.
(如果你驾车或坐车到Traders Hotel，请记住在地下室的停车场没设电梯。 轮椅者需在大厅前的车门廊下车。
(Jika kamu memandu atau menaiki kereta ke Trader Hotel, sila ingat di sini tempat letak kereta yang berada di bawah tanah tiada lif. Pengguna kerusi roda perlu turun di anjung tempat kereta yang berada di hadapan lobi.