I am a wheelchair user in Penang. I started this blog to help wheelchair users who like to know the places they can visit in Penang. It is also my wish to help to improve the accessibility for the disabled throughout Penang. Please feel free to use the material available in this blog . They are copyright free.
Fort Cornwallis Food Court has been operating for many years. There are some very nice hawker food there. But unfortunately wheelchair users are unable to reach the place. Here are some photos I took when I checked that place on 13 Oct 2015.
If a wheelchair user comes from Light Street, the entrance is blocked. (See photos above).
You cannot enter from the public car parks. (See photo above).
Entrance from Jalan Tuan Syed Sheh Barakbah is also blocked. (See photo above). So no access at all entrances.
Square is a newly opened shopping mall at Lebuh Tunku Kudin 3. It is just next
to Tesco Gelugor. A friend told me there is a passage connecting the two
buildings. So I decided to check them out on 16 Sep 2015.
visible accessible car park sign greeted us and this gave me a good impression
(see photo above). The friendly guard guided our car to the car park. There
were all together four accessible car parks. It is good that these car parks
are completely separated from the general car parks. There will be no
possibility of abuse. But since it is an open air car park it can be messy when
it rains (see photos below).
Next to the car parks is a
ramp. I had no problem using that ramp. But I didn’t like the fact that
handrail is only installed at one side of the ramp. A ramp must always have
handrails on both sides. I had also noticed a very sharp edge at one point and
this could post a danger to the person who accidentally falls (see photos
Since the mall is newly
opened, it was not fully occupied yet. But as usual, I first made
the point to check if this mall has an accessible toilet. And if it has, I will
try to review the design of the toilet. I was actually quite disappointed with
the accessible toilet when I saw it. Firstly, I didn’t like the grab bar that
is fixed to the floor. And secondly the empty space beside this toilet bowl is
too narrow (see photos below).
I hope the following photo
illustrates my points clearly.
After checking the accessible toilet, I tried
to find out if the lift of the the mall reaches the basement car parks.The lift did reach the
basement (see photos below). And I think the car park next to the entrance is
also a good location for disabled drivers’ car park because it is well shaded
from the rain and sun.
Before I left, I check the
passage way that connected this mall to Tesco. The entrance to the passage
could be easily found.
But if a wheelchair user
tries to go to Tesco using this connecting bridge, the person will be blocked
at Tesco’s end. (See photos below.)
I left the mall feeling very
frustrated that wheelchair users are again being discriminated. It is simply
unfair that we are unable use the same facilities that other people enjoy.
Update on 26 Dec 2015
Some of the problems highlighted in the above post have been solved (see photos below.) I wish to thank whoever is responsible for making the improvements.