Monday, October 5, 2015
Udini Square is a newly opened shopping mall at Lebuh Tunku Kudin 3. It is just next to Tesco Gelugor. A friend told me there is a passage connecting the two buildings. So I decided to check them out on 16 Sep 2015.
A very visible accessible car park sign greeted us and this gave me a good impression (see photo above). The friendly guard guided our car to the car park. There were all together four accessible car parks. It is good that these car parks are completely separated from the general car parks. There will be no possibility of abuse. But since it is an open air car park it can be messy when it rains (see photos below).
Next to the car parks is a ramp. I had no problem using that ramp. But I didn’t like the fact that handrail is only installed at one side of the ramp. A ramp must always have handrails on both sides. I had also noticed a very sharp edge at one point and this could post a danger to the person who accidentally falls (see photos below).
Since the mall is newly opened, it was not fully occupied yet. But as usual, I first made the point to check if this mall has an accessible toilet. And if it has, I will try to review the design of the toilet. I was actually quite disappointed with the accessible toilet when I saw it. Firstly, I didn’t like the grab bar that is fixed to the floor. And secondly the empty space beside this toilet bowl is too narrow (see photos below).
I hope the following photo illustrates my points clearly.
After checking the accessible toilet, I tried to find out if the lift of the the mall reaches the basement car parks.The lift did reach the basement (see photos below). And I think the car park next to the entrance is also a good location for disabled drivers’ car park because it is well shaded from the rain and sun.
Before I left, I check the passage way that connected this mall to Tesco. The entrance to the passage could be easily found.
But if a wheelchair user tries to go to Tesco using this connecting bridge, the person will be blocked at Tesco’s end. (See photos below.)
I left the mall feeling very frustrated that wheelchair users are again being discriminated. It is simply unfair that we are unable use the same facilities that other people enjoy.
Update on 26 Dec 2015
Some of the problems highlighted in the above post have been solved (see photos below.) I wish to thank whoever is responsible for making the improvements.